MiseOps360 : Retail WholeSale & Supermarket Management

Complete Retail & Supermarket Management System with POS, inventory management, customer loyalty, and multi-store support.

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Why choose this solution?

Customizable to your needs
Professional training included
Ongoing support & maintenance
Scalable architecture

SKU : DIGITAL-MISEOPS360In stockCategories : Retail & Commerce

The Challenge

The Reality of Running Your Business

The Reality of Running Your Retail Business

Running a retail operation today means juggling multiple challenges that drain your time and hurt your profits:

Inventory counts never match sales records, and you discover stockouts only when customers ask for products.
Pricing updates require changing labels across the store, with frequent errors between shelf and register.
Suppliers deliver short, but you only realize weeks later when reconciling purchase orders.
End-of-day cash counts take hours, and discrepancies remain unexplained mysteries.
Multi-branch operations mean driving between locations to understand what's happening.
Customer purchase history is lost, making personalized service and loyalty programs impossible.
Month-end reporting requires gathering data from multiple sources, hoping nothing was missed.

Every day without a proper system means lost sales, unexplained shrinkage, and profits that disappear.

Our Solution

How We Help

MiseOps360 eliminates the complexity of retail management with one intelligent system that works the way retailers do. Built specifically for Ugandan and African retail environments, it handles everything from goods receipt to customer checkout—online or offline, on any device.

Whether you run a small shop or manage a supermarket chain, sell retail or wholesale, operate from one location or multiple branches—MiseOps360 adapts to your exact business model without forcing you to change how you work.

What's Included

Key Features

Point of Sale (POS)

Fast checkout with barcode scanning. Touch-screen interface. Multiple payment methods (cash, mobile money, card, credit). Receipt printing. Quick product lookup. Customer display. Hold and recall transactions.

Sales Analytics

Real-time sales dashboards. Product performance analysis. Staff sales tracking. Peak hours analysis. Margin analysis by product. Trend identification.

Multi-Branch Operations

Centralized control of all branches. Inter-branch stock transfers. Branch-wise performance comparison. Consolidated reporting. Role-based access by location. Remote monitoring.

Inventory Management

Real-time stock levels across all locations. Barcode and SKU management. Category and subcategory organization. Minimum stock alerts. Stock aging analysis. Batch and expiry tracking.

Purchase Management

Purchase orders to suppliers. Goods receipt with variance checking. Supplier pricing management. Purchase history and analytics. Automatic reorder suggestions. Return to supplier handling.

Supplier Management

Supplier database with contact details. Payment terms and credit limits. Supplier performance tracking. Price comparison across suppliers. Payment scheduling. Supplier statement reconciliation.

Customer Management

Customer database with purchase history. Credit account management. Customer categorization (retail, wholesale, VIP). Loyalty points and rewards. Birthday and anniversary tracking.

Pricing & Promotions

Flexible pricing by customer type (retail, wholesale). Promotional pricing with date ranges. Bundle and combo pricing. Quantity discounts. Price history tracking. Competitor price monitoring.

Cash Management

Till management and reconciliation. Cash float tracking. Petty cash management. Banking and deposits. Cash variance reporting. Multi-currency support.

Expense Tracking

Daily expense recording. Expense categorization. Supplier payments. Utility and rent tracking. Budget vs actual analysis.

Staff Management

Employee profiles and roles. Sales performance tracking. Commission calculation. Attendance integration. Access control by function.

Reporting Suite

Sales reports (daily, weekly, monthly). Inventory reports. Purchase reports. Profit and loss by category. Custom report builder. Scheduled report delivery.

Integration Ready

Accounting software integration. E-commerce sync. Mobile money API. Weighing scale integration. Customer display integration.

Offline Synchronization

Work without internet—all sales and inventory updates save locally and sync automatically when connection returns. Your business never stops, even in areas with unreliable connectivity.

Point of Sale (POS)

Sales Analytics

Real-time sales dashboards. Product performance analysis. Staff sales tracking. Peak hours analysis. Margin analysis by product. Trend identification.

Multi-Branch Operations

Centralized control of all branches. Inter-branch stock transfers. Branch-wise performance comparison. Consolidated reporting. Role-based access by location. Remote monitoring.

Inventory Management

Real-time stock levels across all locations. Barcode and SKU management. Category and subcategory organization. Minimum stock alerts. Stock aging analysis. Batch and expiry tracking.

Purchase Management

Purchase orders to suppliers. Goods receipt with variance checking. Supplier pricing management. Purchase history and analytics. Automatic reorder suggestions. Return to supplier handling.

Supplier Management

Supplier database with contact details. Payment terms and credit limits. Supplier performance tracking. Price comparison across suppliers. Payment scheduling. Supplier statement reconciliation.

Customer Management

Customer database with purchase history. Credit account management. Customer categorization (retail, wholesale, VIP). Loyalty points and rewards. Birthday and anniversary tracking.

Pricing & Promotions

Flexible pricing by customer type (retail, wholesale). Promotional pricing with date ranges. Bundle and combo pricing. Quantity discounts. Price history tracking. Competitor price monitoring.

Cash Management

Till management and reconciliation. Cash float tracking. Petty cash management. Banking and deposits. Cash variance reporting. Multi-currency support.

Expense Tracking

Daily expense recording. Expense categorization. Supplier payments. Utility and rent tracking. Budget vs actual analysis.

Staff Management

Employee profiles and roles. Sales performance tracking. Commission calculation. Attendance integration. Access control by function.

Reporting Suite

Sales reports (daily, weekly, monthly). Inventory reports. Purchase reports. Profit and loss by category. Custom report builder. Scheduled report delivery.

Integration Ready

Accounting software integration. E-commerce sync. Mobile money API. Weighing scale integration. Customer display integration.

Offline Synchronization

Work without internet—all sales and inventory updates save locally and sync automatically when connection returns. Your business never stops, even in areas with unreliable connectivity.

Industry Solutions

Specialized for Your Business Type

Optimized for neighborhood stores:

Simple single-counter setup
Essential inventory tracking
Basic sales reporting
Mobile money integration
Affordable entry pricing

Perfect for distribution businesses:

Bulk quantity handling
Customer-specific pricing
Credit account management
Delivery scheduling
Volume discount automation

Designed for large-format retail:

Multiple checkout lanes
Department management
Weighing scale integration
Promotional displays
Customer loyalty programs

For extended-hours operations:

Fast checkout
Shift-based management
Quick inventory replenishment
24-hour operation support
Loss prevention features

Tailored for construction retail:

Unit conversion (meters, pieces, tons)
Custom cutting tracking
Project-based selling
Bulk order management
Delivery coordination

For electronics retailers:

Serial number tracking
Warranty management
Service and repairs
Installment sales
Demo unit tracking

Flexible Options

Choose Your Plan

MonthlyYearly (save 20%)

30-Day Free Trial

UGX 0/ 30 days

UGX 0/ 30 days paid annually

Full system access
Onboarding & setup included
All features unlocked
No credit card required
Cancel anytime

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Starter

UGX 50,000/ month

UGX 40,000/ month paid annually

1 Branch
1 POS Terminal
Up to 1,000 Products (SKUs)
3 User Accounts
5 GB Cloud Storage
Mobile App Access
Basic Inventory Module
Multi-Branch
Basic Customer Loyalty
15+ Standard Reports
Email Support
Video Tutorials
30 Days Free Trial

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Professional

UGX 100,000/ month

UGX 80,000/ month paid annually

Up to 3 Branches
Up to 5 POS Terminals
Up to 10,000 Products (SKUs)
10 User Accounts
25 GB Cloud Storage
Mobile App Access
Full Inventory Module
Multi-Branch
Full Customer Loyalty
35+ Advanced Reports
Priority + Phone Support
2 Onsite Training Sessions
30 Days Free Trial

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Enterprise

UGX 200,000/ month

UGX 160,000/ month paid annually

Unlimited Branches
Unlimited POS Terminals
Unlimited Products (SKUs)
Unlimited User Accounts
Unlimited Cloud Storage
Mobile App Access
Full + Batch/Expiry Tracking
Multi-Branch + Transfers
Full + Tiered Loyalty
50+ Custom Reports
24/7 Dedicated Support
Unlimited + On-site Training
30 Days Free Trial

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Getting Started

Implementation & Onboarding Process

Choose Your Setup

Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.

Initial Configuration

Our onboarding specialist configures MiseOps360 for your business. We set up categories, tax settings, payment methods, user roles, and receipt formats via video call or in-person.

Data Migration

Import your existing data with our assistance. We provide Excel templates for products, suppliers, and customers. Our team reviews your data before upload to ensure accuracy.

Stock Count

Initial physical stock count with our templates. Opening inventory upload. Stock valuation verification.

Staff Training

Comprehensive hands-on training for cashiers, stock controllers, and managers in role-specific sessions. We cover daily operations first, then advanced features. Training uses your actual product data.

Go Live

Start trading fully on MiseOps360 with confidence. Our support team monitors your account closely during the first week, proactively reaching out if we notice anything unusual.

Ready to Transform Your Retail Business?

Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of MiseOps360 with your actual business data.

Start Free Trial

Call Us Now+256 763 414937

Used by 500+ retail businesses across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied

Reviews
FAQs

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Simply contact us at +256 763 414937 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.

Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.

Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.

Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.

We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.

Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.

All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.

Yes, the system works with standard USB and Bluetooth barcode scanners. You can also use your phone camera for scanning.

Yes, Professional and Enterprise plans include multi-branch management with centralized inventory, inter-branch transfers, and consolidated reporting.

You can set different price lists for retail, wholesale, and VIP customers. The system automatically applies the correct pricing based on customer type.

Yes, the system tracks batch numbers and expiry dates, alerts you to products approaching expiry, and can enforce FEFO during sales.

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