RepTrax360Field Operations and Team Management
RepTrax360 is your all-in-one field operations solution designed for organizations with mobile workforces. From sales teams to delivery drivers—manage field staff, track activities, collect data, and optimize routes seamlessly, even without internet.
- GPS Location Tracking
- Attendance & Check-In/Out
- Visit Management
The Challenge
The Reality of Running Your Business
The Reality of Managing Your Field Team
Managing field operations today means juggling multiple challenges that drain your resources and hurt your performance:
- You have no idea where your field reps actually are or if they're visiting the customers they claim to visit.
- Sales reports come in days late with incomplete or inaccurate information filled from memory.
- Route planning is done manually, resulting in wasted time and fuel as reps crisscross territories.
- Payment collections happen with no real-time visibility, and cash reconciliation is a nightmare.
- Customer data is captured on paper forms that get lost, damaged, or entered with errors.
- Performance management relies on end-of-day calls and trust rather than verified activities.
- KYC and compliance documentation is scattered, incomplete, and impossible to audit.
Every day without a proper system means lost productivity, unverified activities, and field operations running blind.
Our Solution
How We Help
How We Help
RepTrax360 eliminates the complexity of field force management with one intelligent system that works the way operations managers do. Built specifically for African field operations, it handles everything from morning check-in to end-of-day reporting—online or offline, on any device.
Whether you manage sales representatives, delivery teams, merchandisers, or service technicians—RepTrax360 adapts to your exact field operations model without forcing you to change how you work.
What's Included
Key Features
GPS Location Tracking
Real-time location of all field staff. Historical route playback. Geofencing for key locations. Time spent at each visit. Mileage calculation for reimbursement.
Attendance & Check-In/Out
Geo-tagged attendance from the field. Photo verification at check-in. Shift start and end tracking. Late and early alerts. Remote attendance management.
Visit Management
Scheduled visit planning. Customer check-in verification. Visit duration tracking. Visit notes and outcomes. Photo proof of visit.
Task Assignment
Manager-created tasks with priorities. Task acceptance and completion workflow. Deadline tracking. Task status updates. Escalation for overdue tasks.
Route Planning & Optimization
Suggested optimal routes based on visit list. Beat/territory management. Daily journey planning. Fuel and time savings calculation. Route compliance tracking.
Mobile Data Collection
Custom forms for any data type. Offline form completion. Photo and document capture. Signature collection. GPS-stamped submissions. Instant sync when online.
KYC & Compliance
Document capture (IDs, licenses, permits). KYC form completion. Document verification workflow. Compliance status tracking. Audit-ready records.
Inventory & Stock
Van/field stock management. Stock requests and transfers. Stock count and reconciliation. Product issue and return. Stock valuation.
Order Management
Mobile order capture at customer location. Product catalog with images and prices. Stock availability check. Order confirmation and routing. Order history per customer.
Payment Collection
Cash and mobile money collection tracking. Receipt generation on mobile. Real-time collection dashboard. Outstanding balance management. Collection targets and performance.
Customer Management
Customer database with contact details. Visit history and notes. Customer segmentation. Geo-location of customer premises. Credit status and limits.
Communication
In-app messaging between field and office. Broadcast announcements. Push notifications. File and document sharing. Activity feeds.
Offline Synchronization
Work without internet—all activities save locally and sync automatically when connection returns. Your field operations never stop, even in areas with no connectivity.
Performance Analytics
Individual and team dashboards. Visit completion rates. Sales and collection targets. Leaderboards and rankings. Productivity metrics.
GPS Location Tracking
Real-time location of all field staff. Historical route playback. Geofencing for key locations. Time spent at each visit. Mileage calculation for reimbursement.
Attendance & Check-In/Out
Geo-tagged attendance from the field. Photo verification at check-in. Shift start and end tracking. Late and early alerts. Remote attendance management.
Visit Management
Scheduled visit planning. Customer check-in verification. Visit duration tracking. Visit notes and outcomes. Photo proof of visit.
Task Assignment
Manager-created tasks with priorities. Task acceptance and completion workflow. Deadline tracking. Task status updates. Escalation for overdue tasks.
Route Planning & Optimization
Suggested optimal routes based on visit list. Beat/territory management. Daily journey planning. Fuel and time savings calculation. Route compliance tracking.
Mobile Data Collection
Custom forms for any data type. Offline form completion. Photo and document capture. Signature collection. GPS-stamped submissions. Instant sync when online.
KYC & Compliance
Document capture (IDs, licenses, permits). KYC form completion. Document verification workflow. Compliance status tracking. Audit-ready records.
Inventory & Stock
Van/field stock management. Stock requests and transfers. Stock count and reconciliation. Product issue and return. Stock valuation.
Order Management
Mobile order capture at customer location. Product catalog with images and prices. Stock availability check. Order confirmation and routing. Order history per customer.
Payment Collection
Cash and mobile money collection tracking. Receipt generation on mobile. Real-time collection dashboard. Outstanding balance management. Collection targets and performance.
Customer Management
Customer database with contact details. Visit history and notes. Customer segmentation. Geo-location of customer premises. Credit status and limits.
Communication
In-app messaging between field and office. Broadcast announcements. Push notifications. File and document sharing. Activity feeds.
Offline Synchronization
Work without internet—all activities save locally and sync automatically when connection returns. Your field operations never stop, even in areas with no connectivity.
Performance Analytics
Individual and team dashboards. Visit completion rates. Sales and collection targets. Leaderboards and rankings. Productivity metrics.
Industry Solutions
Specialized for Your Business Type
Optimized for fast-moving consumer goods:
- Retail outlet management
- Shelf share and visibility tracking
- Secondary sales capture
- Merchandising checklists
- Distributor stock verification
Perfect for agent networks:
- Agent visit management
- Float and liquidity tracking
- Transaction verification
- Agent recruitment workflows
- Compliance documentation
For medical representative teams:
- Doctor and pharmacy visits
- Sample distribution tracking
- Prescription capture
- Medical conference attendance
- Compliance with pharma regulations
Designed for field loan officers:
- Customer onboarding with KYC
- Premium and loan collection
- Document verification
- Credit assessment forms
- Portfolio management
For utility field operations:
- Meter reading capture with photo
- Route optimization
- Customer issue logging
- Disconnection workflows
- Bill delivery confirmation
For last-mile delivery teams:
- Delivery route management
- Proof of delivery capture
- Cash on delivery collection
- Failed delivery documentation
- Real-time delivery status
Flexible Options
Choose Your Plan
MonthlyYearly (save 20%)
30-Day Free Trial
UGX 0/ 30 days
UGX 0/ 30 days paid annually
- Full system access
- Onboarding & setup included
- All features unlocked
- No credit card required
- Cancel anytime
Starter
UGX 15,000/user/month/ month
UGX 12,000/user/month/ month paid annually
- Minimum Users: 5
- Customers/Accounts: Up to 500
- Custom Forms: 3
- Cloud Storage: 5 GB
- Mobile App
- GPS Tracking: Basic
- Order Management: Basic
- Payment Collection
- Reports: 10+ Standard
- Support: Email
- Training: Video tutorials
- Free Trial: 30 Days
Professional
UGX 25,000/user/month/ month
UGX 20,000/user/month/ month paid annually
- Minimum Users: 10
- Customers/Accounts: Up to 2,000
- Custom Forms: 10
- Cloud Storage: 25 GB
- Mobile App
- GPS Tracking: Full + History
- Order Management: Full
- Payment Collection
- Reports: 25+ Advanced
- Support: Priority + Phone
- Training: 2 onsite sessions
- Free Trial: 30 Days
Enterprise
UGX 40,000/user/month/ month
UGX 32,000/user/month/ month paid annually
- Minimum Users: 20
- Customers/Accounts: Unlimited
- Custom Forms: Unlimited
- Cloud Storage: Unlimited
- Mobile App
- GPS Tracking: Full + Geofencing
- Order Management: Full + Integration
- Payment Collection + Banking Integration
- Reports: 40+ Custom
- Support: 24/7 Dedicated
- Training: Unlimited + On-site
- Free Trial: 30 Days
Getting Started
Implementation & Onboarding Process
Choose Your Setup
Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.
Initial Configuration
Our onboarding specialist configures RepTrax360 for your operations. We set up territories, customer databases, forms, workflows, and user roles via video call or in-person.
Data Migration
Import your existing data with our assistance. We provide templates for customers, territories, and field staff. Our team reviews your data before upload to ensure accuracy.
Form Design
We help design your custom data collection forms, KYC documents, and survey templates specific to your field operations.
Field Staff Training
Comprehensive hands-on training for field reps on mobile app usage and managers on dashboard operations. Training covers daily workflows and offline capabilities.
Go Live
Launch RepTrax360 with your field team. Our support team monitors adoption closely during the first two weeks, helping resolve any field issues quickly.
Ready to Transform Your Field Operations?
Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of RepTrax360 with your actual field team.
Start Free Trial
Call Us Now+256 706 107619
Used by 60+ organizations with 1,500+ field reps across East Africa 99.9% uptime guarantee Data encrypted and backed up daily Works offline in low-connectivity areas No long-term contracts – cancel anytime Money-back guarantee if not satisfied
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Simply contact us at +256 706 107619 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.
Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.
Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.
Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.
We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.
Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.
All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.
Yes! RepTrax360 provides real-time GPS tracking with historical route playback, geofencing for key locations, and time-at-location reports.
Visits are verified through GPS location, timestamp, visit duration, and optional photo proof at customer premises. You'll know exactly where your team went.
Yes, the app supports cash and mobile money collection tracking with instant receipt generation and real-time visibility for managers.
Yes, you can create unlimited custom forms with various field types including text, numbers, dropdowns, photos, signatures, GPS coordinates, and more.