TenantTrax360 : Tenant & Property Management

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Property Management System with tenant management, lease tracking, maintenance requests, and financial reporting.

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Why choose this solution?

Customizable to your needs
Professional training included
Ongoing support & maintenance
Scalable architecture

SKU : DIGITAL-TENANTTRAX360In stockCategories : Property & Real Estate

The Challenge

The Reality of Running Your Business

The Reality of Managing Your Properties

Managing rental properties today means juggling multiple challenges that drain your time and hurt your returns:

Rent collection requires constant follow-ups, and you're never sure who has paid until you check the bank.
Tenant records are scattered across notebooks, WhatsApp messages, and random spreadsheets.
Lease expiry dates sneak up on you, leaving no time for proper renewal negotiations or new tenant search.
Maintenance requests come through calls at all hours, with no systematic way to track or prioritize them.
Utility billing calculations take hours, and tenants dispute charges without proper documentation.
Vacant units sit empty for weeks because you don't have time to actively market them.
Month-end owner reporting is a nightmare of manual calculations and guesswork.

Every day without a proper system means lost rental income, tenant disputes, and properties that underperform.

Our Solution

How We Help

TenantTrax360 eliminates the complexity of property management with one intelligent system that works the way landlords do. Built specifically for Ugandan and African rental markets, it handles everything from tenant screening to move-out—online or offline, on any device.

Whether you manage a few rental houses or a large apartment complex, collect rent monthly or by other schedules, handle your own maintenance or use contractors—TenantTrax360 adapts to your exact property management model without forcing you to change how you work.

What's Included

Key Features

Property & Unit Management

Complete property database with unit details, amenities, and photos. Floor plans and room specifications. Meter numbers and utility connections. Key management. Condition documentation.

Tenant Management

Comprehensive tenant profiles with personal details, employment info, and emergency contacts. Document storage (IDs, contracts). Communication history. Previous rental references.

Lease Management

Digital lease creation with customizable templates. Lease terms and conditions. Rent escalation clauses. Security deposit tracking. Renewal reminders. Move-in/move-out documentation.

Vacancy Management

Available unit listings. Marketing integration. Showing scheduling. Application tracking. Tenant screening support. Move-in checklist automation.

Rent Collection

Automated rent invoicing on your schedule. Multiple payment methods (mobile money, bank transfer, cash). Payment tracking and receipts. Late fee calculation. Arrears management. Payment reminders via SMS.

Utility Billing

Meter reading entry and tracking. Consumption-based billing calculation. Service charges allocation. Utility arrears tracking. Historical consumption analysis.

Financial Management

Income and expense tracking per property/unit. Budget vs actual analysis. Owner statements. Bank reconciliation. Supplier payments. Petty cash management.

Owner Portal

Transparency for property owners. Real-time occupancy view. Financial statements. Maintenance updates. Performance dashboards. Document access.

Tenant Portal

Self-service portal for tenants. Rent payment online. Maintenance request submission. Document access. Payment history view. Communication with management.

Communication Hub

SMS and email to tenants. Announcement broadcasts. Notice delivery with read receipts. Communication templates. Scheduled messages.

Document Management

Secure storage for leases, IDs, and legal documents. Version control. Digital signatures. Expiry tracking for licenses and permits.

Maintenance Management

Tenant request portal. Work order creation and assignment. Contractor management. Cost tracking. Completion verification. Preventive maintenance scheduling.

Offline Synchronization

Work without internet—all transactions save locally and sync automatically when connection returns. Your management never stops, even in areas with unreliable connectivity.

Reporting & Analytics

Occupancy rates and trends. Rent roll reports. Arrears aging analysis. Maintenance cost analysis. Property performance comparison. Custom report builder.

Property & Unit Management

Complete property database with unit details, amenities, and photos. Floor plans and room specifications. Meter numbers and utility connections. Key management. Condition documentation.

Tenant Management

Comprehensive tenant profiles with personal details, employment info, and emergency contacts. Document storage (IDs, contracts). Communication history. Previous rental references.

Lease Management

Digital lease creation with customizable templates. Lease terms and conditions. Rent escalation clauses. Security deposit tracking. Renewal reminders. Move-in/move-out documentation.

Vacancy Management

Available unit listings. Marketing integration. Showing scheduling. Application tracking. Tenant screening support. Move-in checklist automation.

Rent Collection

Utility Billing

Meter reading entry and tracking. Consumption-based billing calculation. Service charges allocation. Utility arrears tracking. Historical consumption analysis.

Financial Management

Income and expense tracking per property/unit. Budget vs actual analysis. Owner statements. Bank reconciliation. Supplier payments. Petty cash management.

Owner Portal

Transparency for property owners. Real-time occupancy view. Financial statements. Maintenance updates. Performance dashboards. Document access.

Tenant Portal

Self-service portal for tenants. Rent payment online. Maintenance request submission. Document access. Payment history view. Communication with management.

Communication Hub

SMS and email to tenants. Announcement broadcasts. Notice delivery with read receipts. Communication templates. Scheduled messages.

Document Management

Secure storage for leases, IDs, and legal documents. Version control. Digital signatures. Expiry tracking for licenses and permits.

Maintenance Management

Tenant request portal. Work order creation and assignment. Contractor management. Cost tracking. Completion verification. Preventive maintenance scheduling.

Offline Synchronization

Work without internet—all transactions save locally and sync automatically when connection returns. Your management never stops, even in areas with unreliable connectivity.

Reporting & Analytics

Occupancy rates and trends. Rent roll reports. Arrears aging analysis. Maintenance cost analysis. Property performance comparison. Custom report builder.

Industry Solutions

Specialized for Your Business Type

Optimized for standalone rental houses:

Individual property tracking
Simple tenant management
Direct landlord-tenant communication
Basic maintenance handling
Essential financial tracking

Perfect for multi-unit complexes:

Building-wise unit management
Service charge calculation
Common area maintenance
Elevator and amenity booking
Building-wide announcements

Designed for office and retail spaces:

Lease escalation formulas
CAM (Common Area Maintenance) charges
Fit-out and restoration tracking
Business tenant requirements
Long-term lease management

For properties with multiple uses:

Residential and commercial unit types
Differentiated billing structures
Shared service allocation
Combined reporting
Unified management

Tailored for student accommodations:

Academic year leases
Room sharing management
Parent/guarantor tracking
Semester-based billing
Study period renewals

For furnished apartments and Airbnb-style:

Booking management
Cleaning schedules
Guest communication
Daily/weekly rates
Occupancy calendar

Flexible Options

Choose Your Plan

MonthlyYearly (save 20%)

30-Day Free Trial

UGX 0/ 30 days

UGX 0/ 30 days paid annually

Full system access
Onboarding & setup included
All features unlocked
No credit card required
Cancel anytime

Start Free Trial

Starter

UGX 50,000/ month

UGX 40,000/ month paid annually

Up to 3
Up to 20
2
5 GB
Mobile App Access
Basic
Owner Portal
50/month
Basic
10+ Standard
Email
Video tutorials
30 Days

Start Free Trial

Professional

UGX 100,000/ month

UGX 80,000/ month paid annually

Up to 10
Up to 100
5
25 GB
Mobile App Access
Full
Owner Portal
200/month
Full
25+ Advanced
Priority + Phone
2 onsite sessions
30 Days

Start Free Trial

Enterprise

UGX 200,000/ month

UGX 160,000/ month paid annually

Unlimited
Unlimited
Unlimited
Unlimited
Mobile App Access
Full + Custom
Owner Portal
500/month
Full + Contractor Portal
40+ Custom
24/7 Dedicated
Unlimited + On-site
30 Days

Start Free Trial

Getting Started

Implementation & Onboarding Process

Choose Your Setup

Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.

Initial Configuration

Our onboarding specialist configures TenantTrax360 for your portfolio. We set up properties, units, rent schedules, utility rates, and user roles via video call or in-person.

Data Migration

Import your existing data with our assistance. We provide templates for properties, tenants, leases, and balances. Our team reviews your data before upload to ensure accuracy.

Tenant Onboarding

We help you introduce tenants to the portal with template messages and user guides. Payment method setup and communication channel configuration.

Staff Training

Comprehensive hands-on training for property managers, caretakers, and accounts staff in role-specific sessions. We cover daily operations first, then advanced features.

Go Live

Switch fully to TenantTrax360 with confidence. Our support team monitors your account closely during the first two weeks, proactively reaching out if we notice anything unusual.

Ready to Transform Your Property Management?

Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of TenantTrax360 with your actual property data.

Start Free Trial

Call Us Now+256 763 414937

Used by 100+ landlords and property managers across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied

Reviews
FAQs

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Simply contact us at +256 763 414937 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.

Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.

Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.

Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.

We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.

Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.

All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.

Yes! Tenants can pay via mobile money (MTN, Airtel), bank transfer, or other methods. Payments are automatically recorded and receipts sent instantly.

Yes, you can configure automatic SMS and email reminders before due dates and follow-ups for overdue payments.

Yes, you can record meter readings and the system calculates consumption-based bills automatically, including water, electricity, and other utilities.

Yes, tenants get self-service access to pay rent, view statements, submit maintenance requests, access documents, and communicate with management.

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