TenantTrax360Tenant & Property Management
TenantTrax360 is your all-in-one property management solution designed for landlords and property managers of any portfolio size. From single rental units to large apartment complexes—manage tenants, leases, rent collection, and maintenance seamlessly, even without internet.
- Property & Unit Management
- Tenant Management
- Lease Management
The Challenge
The Reality of Running Your Business
The Reality of Managing Your Properties
Managing rental properties today means juggling multiple challenges that drain your time and hurt your returns:
- Rent collection requires constant follow-ups, and you're never sure who has paid until you check the bank.
- Tenant records are scattered across notebooks, WhatsApp messages, and random spreadsheets.
- Lease expiry dates sneak up on you, leaving no time for proper renewal negotiations or new tenant search.
- Maintenance requests come through calls at all hours, with no systematic way to track or prioritize them.
- Utility billing calculations take hours, and tenants dispute charges without proper documentation.
- Vacant units sit empty for weeks because you don't have time to actively market them.
- Month-end owner reporting is a nightmare of manual calculations and guesswork.
Every day without a proper system means lost rental income, tenant disputes, and properties that underperform.
Our Solution
How We Help
How We Help
TenantTrax360 eliminates the complexity of property management with one intelligent system that works the way landlords do. Built specifically for Ugandan and African rental markets, it handles everything from tenant screening to move-out—online or offline, on any device.
Whether you manage a few rental houses or a large apartment complex, collect rent monthly or by other schedules, handle your own maintenance or use contractors—TenantTrax360 adapts to your exact property management model without forcing you to change how you work.
What's Included
Key Features
Property & Unit Management
Complete property database with unit details, amenities, and photos. Floor plans and room specifications. Meter numbers and utility connections. Key management. Condition documentation.
Tenant Management
Comprehensive tenant profiles with personal details, employment info, and emergency contacts. Document storage (IDs, contracts). Communication history. Previous rental references.
Lease Management
Digital lease creation with customizable templates. Lease terms and conditions. Rent escalation clauses. Security deposit tracking. Renewal reminders. Move-in/move-out documentation.
Vacancy Management
Available unit listings. Marketing integration. Showing scheduling. Application tracking. Tenant screening support. Move-in checklist automation.
Rent Collection
Automated rent invoicing on your schedule. Multiple payment methods (mobile money, bank transfer, cash). Payment tracking and receipts. Late fee calculation. Arrears management. Payment reminders via SMS.
Utility Billing
Meter reading entry and tracking. Consumption-based billing calculation. Service charges allocation. Utility arrears tracking. Historical consumption analysis.
Financial Management
Income and expense tracking per property/unit. Budget vs actual analysis. Owner statements. Bank reconciliation. Supplier payments. Petty cash management.
Owner Portal
Transparency for property owners. Real-time occupancy view. Financial statements. Maintenance updates. Performance dashboards. Document access.
Tenant Portal
Self-service portal for tenants. Rent payment online. Maintenance request submission. Document access. Payment history view. Communication with management.
Communication Hub
SMS and email to tenants. Announcement broadcasts. Notice delivery with read receipts. Communication templates. Scheduled messages.
Document Management
Secure storage for leases, IDs, and legal documents. Version control. Digital signatures. Expiry tracking for licenses and permits.
Maintenance Management
Tenant request portal. Work order creation and assignment. Contractor management. Cost tracking. Completion verification. Preventive maintenance scheduling.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your management never stops, even in areas with unreliable connectivity.
Reporting & Analytics
Occupancy rates and trends. Rent roll reports. Arrears aging analysis. Maintenance cost analysis. Property performance comparison. Custom report builder.
Property & Unit Management
Complete property database with unit details, amenities, and photos. Floor plans and room specifications. Meter numbers and utility connections. Key management. Condition documentation.
Tenant Management
Comprehensive tenant profiles with personal details, employment info, and emergency contacts. Document storage (IDs, contracts). Communication history. Previous rental references.
Lease Management
Digital lease creation with customizable templates. Lease terms and conditions. Rent escalation clauses. Security deposit tracking. Renewal reminders. Move-in/move-out documentation.
Vacancy Management
Available unit listings. Marketing integration. Showing scheduling. Application tracking. Tenant screening support. Move-in checklist automation.
Rent Collection
Automated rent invoicing on your schedule. Multiple payment methods (mobile money, bank transfer, cash). Payment tracking and receipts. Late fee calculation. Arrears management. Payment reminders via SMS.
Utility Billing
Meter reading entry and tracking. Consumption-based billing calculation. Service charges allocation. Utility arrears tracking. Historical consumption analysis.
Financial Management
Income and expense tracking per property/unit. Budget vs actual analysis. Owner statements. Bank reconciliation. Supplier payments. Petty cash management.
Owner Portal
Transparency for property owners. Real-time occupancy view. Financial statements. Maintenance updates. Performance dashboards. Document access.
Tenant Portal
Self-service portal for tenants. Rent payment online. Maintenance request submission. Document access. Payment history view. Communication with management.
Communication Hub
SMS and email to tenants. Announcement broadcasts. Notice delivery with read receipts. Communication templates. Scheduled messages.
Document Management
Secure storage for leases, IDs, and legal documents. Version control. Digital signatures. Expiry tracking for licenses and permits.
Maintenance Management
Tenant request portal. Work order creation and assignment. Contractor management. Cost tracking. Completion verification. Preventive maintenance scheduling.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your management never stops, even in areas with unreliable connectivity.
Reporting & Analytics
Occupancy rates and trends. Rent roll reports. Arrears aging analysis. Maintenance cost analysis. Property performance comparison. Custom report builder.
Industry Solutions
Specialized for Your Business Type
Optimized for standalone rental houses:
- Individual property tracking
- Simple tenant management
- Direct landlord-tenant communication
- Basic maintenance handling
- Essential financial tracking
Perfect for multi-unit complexes:
- Building-wise unit management
- Service charge calculation
- Common area maintenance
- Elevator and amenity booking
- Building-wide announcements
Designed for office and retail spaces:
- Lease escalation formulas
- CAM (Common Area Maintenance) charges
- Fit-out and restoration tracking
- Business tenant requirements
- Long-term lease management
For properties with multiple uses:
- Residential and commercial unit types
- Differentiated billing structures
- Shared service allocation
- Combined reporting
- Unified management
Tailored for student accommodations:
- Academic year leases
- Room sharing management
- Parent/guarantor tracking
- Semester-based billing
- Study period renewals
For furnished apartments and Airbnb-style:
- Booking management
- Cleaning schedules
- Guest communication
- Daily/weekly rates
- Occupancy calendar
Flexible Options
Choose Your Plan
MonthlyYearly (save 20%)
30-Day Free Trial
UGX 0/ 30 days
UGX 0/ 30 days paid annually
- Full system access
- Onboarding & setup included
- All features unlocked
- No credit card required
- Cancel anytime
Starter
UGX 50,000/ month
UGX 40,000/ month paid annually
- Up to 3
- Up to 20
- 2
- 5 GB
- Mobile App Access
- Basic
- Owner Portal
- 50/month
- Basic
- 10+ Standard
- Video tutorials
- 30 Days
Professional
UGX 100,000/ month
UGX 80,000/ month paid annually
- Up to 10
- Up to 100
- 5
- 25 GB
- Mobile App Access
- Full
- Owner Portal
- 200/month
- Full
- 25+ Advanced
- Priority + Phone
- 2 onsite sessions
- 30 Days
Enterprise
UGX 200,000/ month
UGX 160,000/ month paid annually
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Mobile App Access
- Full + Custom
- Owner Portal
- 500/month
- Full + Contractor Portal
- 40+ Custom
- 24/7 Dedicated
- Unlimited + On-site
- 30 Days
Getting Started
Implementation & Onboarding Process
Choose Your Setup
Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.
Initial Configuration
Our onboarding specialist configures TenantTrax360 for your portfolio. We set up properties, units, rent schedules, utility rates, and user roles via video call or in-person.
Data Migration
Import your existing data with our assistance. We provide templates for properties, tenants, leases, and balances. Our team reviews your data before upload to ensure accuracy.
Tenant Onboarding
We help you introduce tenants to the portal with template messages and user guides. Payment method setup and communication channel configuration.
Staff Training
Comprehensive hands-on training for property managers, caretakers, and accounts staff in role-specific sessions. We cover daily operations first, then advanced features.
Go Live
Switch fully to TenantTrax360 with confidence. Our support team monitors your account closely during the first two weeks, proactively reaching out if we notice anything unusual.
Ready to Transform Your Property Management?
Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of TenantTrax360 with your actual property data.
Start Free Trial
Call Us Now+256 706 176190
Used by 100+ landlords and property managers across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied
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Simply contact us at +256 706 176190 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.
Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.
Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.
Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.
We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.
Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.
All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.
Yes! Tenants can pay via mobile money (MTN, Airtel), bank transfer, or other methods. Payments are automatically recorded and receipts sent instantly.
Yes, you can configure automatic SMS and email reminders before due dates and follow-ups for overdue payments.
Yes, you can record meter readings and the system calculates consumption-based bills automatically, including water, electricity, and other utilities.
Yes, tenants get self-service access to pay rent, view statements, submit maintenance requests, access documents, and communicate with management.