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BROps360 : Bar & Restaurant Service Management

Bar & Restaurant Management System with table management, kitchen display, inventory tracking, and customer loyalty programs.

Why choose this solution?
  • Customizable to your needs
  • Professional training included
  • Ongoing support & maintenance
  • Scalable architecture
SKU : DIGITAL-BROPS360In stockCategories : Hospitality & Tourism
The Challenge

The Reality of Running Your Business

The Reality of Running Your Restaurant

Running a restaurant or bar today means juggling multiple challenges that drain your time and hurt your profits:

  • Orders get lost between servers and kitchen, causing delays and wrong dishes reaching tables.
  • Table turnover is slow because you can't see which tables are available, occupied, or need clearing.
  • Inventory shrinkage is a mystery—you know food costs are high but can't pinpoint the waste.
  • Recipe costs are guessed, making menu pricing a gamble that often loses money.
  • Staff schedules are managed on paper with constant no-shows and overtime confusion.
  • Month-end accounting requires gathering receipts from multiple sources, hoping nothing was missed.
  • You can't tell which menu items are profitable and which are dragging down your margins.

Every day without a proper system means lost sales, frustrated customers, and profits walking out the door.

Our Solution

How We Help

BROps360 eliminates the complexity of restaurant management with one intelligent system that works the way hospitality professionals do. Built specifically for Ugandan and African food service operations, it handles everything from reservation to settlement—online or offline, on any device.Whether you run a small café or manage a restaurant chain, serve fast food or fine dining, operate a bar or a full-service restaurant—BROps360 adapts to your exact service model without forcing you to change how you work.
What's Included

Key Features

Point of Sale (POS)

Fast order entry with visual menu interface. Modifier and customization support. Split bills and seat-based ordering. Multiple payment methods. Quick service and table service modes.

Table Management

Visual floor plan with real-time status. Table reservation system. Wait time estimation. Table combining and splitting. Server section assignment. Turn time tracking.

Kitchen Display System (KDS)

Digital order display replacing paper tickets. Course timing and fire control. Order bumping and completion tracking. Prep station routing. Average cook time analytics.

Bar Management

Drink recipes and pours. Tab management and preauthorization. Happy hour pricing. Liquor inventory by bottle. Pour cost tracking. Age verification prompts.

Inventory Management

Ingredient and supply tracking. Recipe-based consumption. Waste and spillage logging. Purchase orders to suppliers. Stock counts and variance reporting. Low stock alerts.

Recipe & Menu Costing

Detailed recipe cards with ingredients. Automatic cost calculation. Menu engineering analysis. Food cost percentage by item. Suggested pricing based on margins.

Online Ordering

Branded ordering website. Menu with photos and descriptions. Delivery and pickup options. Real-time order status. Integration with delivery apps.

Customer Loyalty

Points-based rewards program. Promotional campaigns. Birthday and anniversary rewards. Customer spend tracking. Targeted offers based on preferences.

Reservations

Online booking widget. Phone and walk-in reservations. Table preferences and special requests. Confirmation SMS. No-show tracking. Waitlist management.

Delivery Management

Order assignment to drivers. Route optimization. Delivery tracking. Driver settlement. Delivery time analytics. Third-party delivery integration.

Staff Management

Employee profiles with roles. Clock in/out with PIN or biometric. Shift scheduling. Tip pooling and distribution. Performance metrics per server. Labor cost as percent of sales.

Reporting & Analytics

Sales dashboards by day, time, and category. Labor vs sales analysis. Inventory variance reports. Menu item performance. Customer analytics. Custom report builder.

Accounting Integration

Daily sales posting to accounting. Expense tracking. Supplier payments. Petty cash management. Bank reconciliation. VAT and tax reporting.

Offline Synchronization

Work without internet—all orders save locally and sync automatically when connection returns. Your restaurant never stops, even in areas with unreliable connectivity.

Point of Sale (POS)

Fast order entry with visual menu interface. Modifier and customization support. Split bills and seat-based ordering. Multiple payment methods. Quick service and table service modes.

Table Management

Visual floor plan with real-time status. Table reservation system. Wait time estimation. Table combining and splitting. Server section assignment. Turn time tracking.

Kitchen Display System (KDS)

Digital order display replacing paper tickets. Course timing and fire control. Order bumping and completion tracking. Prep station routing. Average cook time analytics.

Bar Management

Drink recipes and pours. Tab management and preauthorization. Happy hour pricing. Liquor inventory by bottle. Pour cost tracking. Age verification prompts.

Inventory Management

Ingredient and supply tracking. Recipe-based consumption. Waste and spillage logging. Purchase orders to suppliers. Stock counts and variance reporting. Low stock alerts.

Recipe & Menu Costing

Detailed recipe cards with ingredients. Automatic cost calculation. Menu engineering analysis. Food cost percentage by item. Suggested pricing based on margins.

Online Ordering

Branded ordering website. Menu with photos and descriptions. Delivery and pickup options. Real-time order status. Integration with delivery apps.

Customer Loyalty

Points-based rewards program. Promotional campaigns. Birthday and anniversary rewards. Customer spend tracking. Targeted offers based on preferences.

Reservations

Online booking widget. Phone and walk-in reservations. Table preferences and special requests. Confirmation SMS. No-show tracking. Waitlist management.

Delivery Management

Order assignment to drivers. Route optimization. Delivery tracking. Driver settlement. Delivery time analytics. Third-party delivery integration.

Staff Management

Employee profiles with roles. Clock in/out with PIN or biometric. Shift scheduling. Tip pooling and distribution. Performance metrics per server. Labor cost as percent of sales.

Reporting & Analytics

Sales dashboards by day, time, and category. Labor vs sales analysis. Inventory variance reports. Menu item performance. Customer analytics. Custom report builder.

Accounting Integration

Daily sales posting to accounting. Expense tracking. Supplier payments. Petty cash management. Bank reconciliation. VAT and tax reporting.

Offline Synchronization

Work without internet—all orders save locally and sync automatically when connection returns. Your restaurant never stops, even in areas with unreliable connectivity.

Industry Solutions

Specialized for Your Business Type

Optimized for quick-service environments:
  • Fast checkout with favorites
  • Loyalty card integration
  • Bakery and prepared food tracking
  • Morning rush handling
  • Multiple payment splits
Perfect for high-volume operations:
  • Drive-through order management
  • Combo meal pricing
  • Speed of service tracking
  • Customer display screens
  • Self-service kiosk ready
Designed for full-service restaurants:
  • Table service workflow
  • Course-based ordering
  • Server performance tracking
  • Reservation management
  • Guest check management
For premium dining experiences:
  • Wine list management
  • Tasting menu support
  • Guest preference tracking
  • Tableside ordering on tablets
  • Detailed check presentation
Tailored for beverage-focused venues:
  • Tab preauthorization
  • Pour tracking and pour cost
  • Happy hour automation
  • Age verification
  • High-volume transaction handling
For complex food service operations:
  • Central cashier options
  • Outlet-wise reporting
  • Shared inventory management
  • Consolidated analytics
  • Multi-venue loyalty programs
Flexible Options

Choose Your Plan

MonthlyYearly (save 20%)
30-Day Free Trial

UGX 0/ 30 days

UGX 0/ 30 days paid annually

  • Full system access
  • Onboarding & setup included
  • All features unlocked
  • No credit card required
  • Cancel anytime
Starter

UGX 50,000/ month

UGX 40,000/ month paid annually

  • 1 Outlet
  • 1 POS Terminal
  • 5 User Accounts
  • Up to 100 Menu Items
  • 5 GB Cloud Storage
  • Mobile App Access
  • 1 Kitchen Display Screen
  • Basic Inventory Module
  • Online Ordering
  • 15+ Standard Reports
  • Email Support
  • Video Tutorials Training
  • 30 Days Free Trial
Professional

UGX 100,000/ month

UGX 80,000/ month paid annually

  • Up to 3 Outlets
  • Up to 5 POS Terminals
  • 15 User Accounts
  • Up to 500 Menu Items
  • 20 GB Cloud Storage
  • Mobile App Access
  • 3 Kitchen Display Screens
  • Full Inventory Module
  • Online Ordering Included
  • 35+ Advanced Reports
  • Priority + Phone Support
  • 2 Onsite Training Sessions
  • 30 Days Free Trial
Enterprise

UGX 200,000/ month

UGX 160,000/ month paid annually

  • Unlimited Outlets
  • Unlimited POS Terminals
  • Unlimited User Accounts
  • Unlimited Menu Items
  • Unlimited Cloud Storage
  • Mobile App Access
  • Unlimited Kitchen Display Screens
  • Full + Multi-Location Inventory
  • Included + Custom Online Ordering
  • 50+ Custom Reports
  • 24/7 Dedicated Support
  • Unlimited + On-site Training
  • 30 Days Free Trial
Getting Started

Implementation & Onboarding Process

1
Choose Your Setup

Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.

2
Initial Configuration

Our onboarding specialist configures BROps360 for your restaurant. We set up your menu, modifiers, pricing, floor plan, printers, and user roles via video call or in-person.

3
Menu Setup

Import your menu with our assistance. We help with categorization, modifiers, pricing tiers, and recipe linkage. Photos can be added for visual menus.

4
Inventory Setup

Configure ingredients, recipes, suppliers, and par levels. Initial stock count. Purchase order templates.

5
Staff Training

Comprehensive hands-on training for servers, bartenders, kitchen staff, and managers in role-specific sessions. We cover daily operations first, then advanced features. Training uses your actual menu.

6
Go Live

Switch fully to BROps360 with confidence. Our support team monitors your account closely during the first week, proactively reaching out if we notice anything unusual.

Ready to Transform Your Restaurant?

Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of BROps360 with your actual restaurant data.

Used by 120+ restaurants and bars across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied

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Simply contact us at +256 763 414937 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.

Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.

Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.

Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.

We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.

Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.

All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.

Yes! Our KDS eliminates paper tickets, showing orders on screens in the kitchen with timing, course control, and order bumping.

Yes, you can create detailed recipes linking to inventory ingredients. The system calculates cost per dish, food cost percentage, and identifies your most and least profitable items.

Yes, Professional and Enterprise plans include a branded online ordering system for delivery and pickup, plus integration with third-party delivery apps.

You get a visual floor plan showing table status in real-time. Staff can manage reservations, assign servers to sections, track wait times, and optimize seating.

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