Hosta360 : Hotel & Hospitality Management

Hotel Management System with reservations, front desk operations, housekeeping, restaurant POS, and guest experience management.

Get Quote Request Demo

Why choose this solution?

Customizable to your needs
Professional training included
Ongoing support & maintenance
Scalable architecture

SKU : DIGITAL-HOSTA360In stockCategories : Hospitality & Tourism

The Challenge

The Reality of Running Your Business

Reservation management across multiple channels leads to overbookings and lost revenue opportunities.
Guest preferences aren't tracked, making it impossible to deliver personalized experiences.
Housekeeping coordination happens through phone calls and paper lists, causing room turnover delays.
Restaurant and bar charges don't sync with room bills, leading to billing disputes at checkout.
Rate management is reactive—you discover competitors' pricing too late to adjust.
OTA commissions eat into profits while you lack tools for direct booking optimization.
Month-end revenue analysis takes days because data lives in multiple spreadsheets.

Every day without a proper system means unhappy guests, lost revenue, and staff running in circles.

Our Solution

How We Help

Hosta360 eliminates the complexity of hotel management with one intelligent system that works the way hoteliers do. Built specifically for Ugandan and African hospitality properties, it handles everything from booking to checkout—online or offline, on any device.Whether you run a small guesthouse or manage a resort chain, offer rooms only or full F&B services, accept walk-ins or rely on OTAs—Hosta360 adapts to your exact hospitality model without forcing you to change how you work.

What's Included

Key Features

Reservation Management

Central reservation system for direct, OTA, and corporate bookings. Real-time availability calendar. Group bookings with rooming lists. Waitlist management. Booking modifications and cancellations.

Front Desk Operations

Streamlined check-in and check-out. Guest registration with ID capture. Room assignment and upgrades. Key card integration. Express checkout. Night audit automation.

Room & Rate Management

Room inventory by type, floor, and view. Dynamic pricing with rate plans. Seasonal rates. Corporate and promotional rates. Package creation. Minimum stay and restrictions.

Housekeeping Management

Real-time room status tracking. Task assignment to housekeepers. Inspection checklists. Minibar inventory. Maintenance requests. Turndown service scheduling.

Point of Sale (POS)

Integrated POS for restaurant, bar, spa, and gift shop. Direct room charging. Split bills. Table management for F&B outlets. Kitchen display integration.

Billing & Invoicing

Flexible billing per guest or per room. Multiple payment methods. Advance deposits. Credit limits. Corporate billing with payment terms. City ledger management.

Conference & Banquet

Event space booking and scheduling. Setup configurations. Equipment inventory. Catering integration. Event billing. Banquet Event Orders (BEOs).

Spa & Activities

Service menu management. Therapist scheduling. Treatment packages. Online booking integration. Revenue tracking per service.

Channel Manager

Two-way sync with OTAs (Booking.com, Expedia, Airbnb). Rate and inventory updates across all channels. Reservation import. Parity management. Commission tracking.

Online Booking Engine

Commission-free direct bookings from your website. Mobile-optimized. Real-time availability. Secure payment gateway. Promotional codes. Multi-currency support.

Guest Profile Management

Centralized guest database with stay history. Preferences and special requests. VIP identification. Anniversary and birthday tracking. Communication log.

Loyalty & Rewards

Points-based loyalty program. Tier management. Redemption rules. Member recognition. Targeted promotions. Partner benefits.

Reporting & Analytics

Occupancy and RevPAR dashboards. Revenue by segment analysis. Pace reports. Source of business analysis. Guest satisfaction metrics. Custom report builder.

Offline Synchronization

Work without internet—all transactions save locally and sync automatically when connection returns. Your property never stops, even in areas with unreliable connectivity.

Reservation Management

Central reservation system for direct, OTA, and corporate bookings. Real-time availability calendar. Group bookings with rooming lists. Waitlist management. Booking modifications and cancellations.

Front Desk Operations

Streamlined check-in and check-out. Guest registration with ID capture. Room assignment and upgrades. Key card integration. Express checkout. Night audit automation.

Room & Rate Management

Room inventory by type, floor, and view. Dynamic pricing with rate plans. Seasonal rates. Corporate and promotional rates. Package creation. Minimum stay and restrictions.

Housekeeping Management

Real-time room status tracking. Task assignment to housekeepers. Inspection checklists. Minibar inventory. Maintenance requests. Turndown service scheduling.

Point of Sale (POS)

Integrated POS for restaurant, bar, spa, and gift shop. Direct room charging. Split bills. Table management for F&B outlets. Kitchen display integration.

Billing & Invoicing

Flexible billing per guest or per room. Multiple payment methods. Advance deposits. Credit limits. Corporate billing with payment terms. City ledger management.

Conference & Banquet

Event space booking and scheduling. Setup configurations. Equipment inventory. Catering integration. Event billing. Banquet Event Orders (BEOs).

Spa & Activities

Service menu management. Therapist scheduling. Treatment packages. Online booking integration. Revenue tracking per service.

Channel Manager

Two-way sync with OTAs (Booking.com, Expedia, Airbnb). Rate and inventory updates across all channels. Reservation import. Parity management. Commission tracking.

Online Booking Engine

Commission-free direct bookings from your website. Mobile-optimized. Real-time availability. Secure payment gateway. Promotional codes. Multi-currency support.

Guest Profile Management

Centralized guest database with stay history. Preferences and special requests. VIP identification. Anniversary and birthday tracking. Communication log.

Loyalty & Rewards

Points-based loyalty program. Tier management. Redemption rules. Member recognition. Targeted promotions. Partner benefits.

Reporting & Analytics

Occupancy and RevPAR dashboards. Revenue by segment analysis. Pace reports. Source of business analysis. Guest satisfaction metrics. Custom report builder.

Offline Synchronization

Work without internet—all transactions save locally and sync automatically when connection returns. Your property never stops, even in areas with unreliable connectivity.

Industry Solutions

Specialized for Your Business Type

Optimized for small properties:

Simplified single-user interface
Essential reservation management
Basic billing and receipts
Walk-in guest focus
Affordable entry pricing

Perfect for unique properties:

Personalized guest experience tools
Flexible rate management
Direct booking emphasis
Local experience packages
Design-forward guest portal

Designed for corporate travelers:

Corporate rate agreements
Company billing accounts
Meeting room booking
Business center integration
Loyalty program emphasis

Comprehensive for destination properties:

Activity and tour booking
All-inclusive package management
Multi-outlet F&B
Spa and recreation management
Environmental and seasonal operations

Full-service properties:

Integrated F&B POS
Room service ordering
Restaurant reservation management
Inventory and recipe costing
Cover and revenue tracking

For properties with MICE focus:

Event space management
Banquet ordering system
AV equipment tracking
Delegate management
Corporate event packages

Flexible Options

Choose Your Plan

MonthlyYearly (save 20%)

30-Day Free Trial

UGX 0/ 30 days

UGX 0/ 30 days paid annually

Full system access
Onboarding & setup included
All features unlocked
No credit card required
Cancel anytime

Start Free Trial

Starter

UGX 50,000/ month

UGX 40,000/ month paid annually

Up to 15 rooms
1 property
3 user accounts
5 GB cloud storage
Mobile app access
2 OTA channel manager
Basic booking engine
1 POS outlet
Conference module
15+ standard reports
Email support
Video tutorials
30 days free trial

Start Free Trial

Professional

UGX 100,000/ month

UGX 80,000/ month paid annually

Up to 50 rooms
Up to 3 properties
10 user accounts
25 GB cloud storage
Mobile app access
5 OTA channel manager
Full booking engine
3 POS outlets
Basic conference module
35+ advanced reports
Priority email & phone support
2 onsite training sessions
30 days free trial

Start Free Trial

Enterprise

UGX 200,000/ month

UGX 160,000/ month paid annually

Unlimited rooms
Unlimited properties
Unlimited user accounts
Unlimited cloud storage
Mobile app access
Unlimited OTA channel manager
Full + custom booking engine
Unlimited POS outlets
Full conference module
50+ custom reports
24/7 dedicated support
Unlimited onsite training
30 days free trial

Start Free Trial

Getting Started

Implementation & Onboarding Process

Choose Your Setup

Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.

Initial Configuration

Our onboarding specialist configures Hosta360 for your property. We set up room types, rate plans, payment methods, user roles, and operational workflows via video call or in-person.

Data Migration

Import your existing data with our assistance. We help transfer guest databases, rate configurations, and historical records. Our team reviews your data before upload to ensure accuracy.

Channel Setup

Connect your OTA channels and configure the booking engine. We ensure inventory and rates sync correctly across all platforms.

Staff Training

Comprehensive hands-on training for front desk, housekeeping, F&B, and management in role-specific sessions. We cover daily operations first, then advanced features. Training uses your actual property data.

Go Live

Switch fully to Hosta360 with confidence. Our support team monitors your account closely during the first two weeks, proactively reaching out if we notice anything unusual.

Ready to Transform Your Property?

Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of Hosta360 with your actual property data.

Start Free Trial

Call Us Now+256 763 414937

Used by 80+ hospitality properties across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied

Reviews
FAQs

Add your review

Your email address will not be published. Required fields are marked *

Please login to write review!

Looks like there are no reviews yet.

Simply contact us at +256 763 414937 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.

Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.

Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.

Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.

We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.

Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.

All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.

Yes! Our channel manager provides two-way integration with major OTAs. Rates and availability sync automatically, and bookings flow directly into your system.

Yes, our integrated POS allows direct room charging from any outlet (restaurant, bar, spa) with proper authorization controls.

Housekeeping staff see real-time room status, receive task assignments, and update room readiness. Management can track turnaround times and productivity.

Yes, Professional and Enterprise plans include conference management with event space booking, equipment tracking, catering coordination, and banquet billing.

Related products

BROps360 : Bar & Restaurant Service Management

Complete Bar & Restaurant Management System with table management, POS, kitchen display, inventory control, recipe costing, staff scheduling, and financial analytics.

View Details

Our Profile