Hosta360Hotel & Hospitality Management
Hosta360 is your all-in-one hotel management solution designed for hospitality properties of any size. From small guesthouses to luxury resorts—manage reservations, guests, rooms, restaurants, and operations seamlessly, even without internet.
- Reservation Management
- Front Desk Operations
- Room & Rate Management
The Challenge
The Reality of Running Your Business
- Reservation management across multiple channels leads to overbookings and lost revenue opportunities.
- Guest preferences aren't tracked, making it impossible to deliver personalized experiences.
- Housekeeping coordination happens through phone calls and paper lists, causing room turnover delays.
- Restaurant and bar charges don't sync with room bills, leading to billing disputes at checkout.
- Rate management is reactive—you discover competitors' pricing too late to adjust.
- OTA commissions eat into profits while you lack tools for direct booking optimization.
- Month-end revenue analysis takes days because data lives in multiple spreadsheets.
Every day without a proper system means unhappy guests, lost revenue, and staff running in circles.
Our Solution
How We Help
Hosta360 eliminates the complexity of hotel management with one intelligent system that works the way hoteliers do. Built specifically for Ugandan and African hospitality properties, it handles everything from booking to checkout—online or offline, on any device. Whether you run a small guesthouse or manage a resort chain, offer rooms only or full F&B services, accept walk-ins or rely on OTAs—Hosta360 adapts to your exact hospitality model without forcing you to change how you work.
What's Included
Key Features
Reservation Management
Central reservation system for direct, OTA, and corporate bookings. Real-time availability calendar. Group bookings with rooming lists. Waitlist management. Booking modifications and cancellations.
Front Desk Operations
Streamlined check-in and check-out. Guest registration with ID capture. Room assignment and upgrades. Key card integration. Express checkout. Night audit automation.
Room & Rate Management
Room inventory by type, floor, and view. Dynamic pricing with rate plans. Seasonal rates. Corporate and promotional rates. Package creation. Minimum stay and restrictions.
Housekeeping Management
Real-time room status tracking. Task assignment to housekeepers. Inspection checklists. Minibar inventory. Maintenance requests. Turndown service scheduling.
Point of Sale (POS)
Integrated POS for restaurant, bar, spa, and gift shop. Direct room charging. Split bills. Table management for F&B outlets. Kitchen display integration.
Billing & Invoicing
Flexible billing per guest or per room. Multiple payment methods. Advance deposits. Credit limits. Corporate billing with payment terms. City ledger management.
Conference & Banquet
Event space booking and scheduling. Setup configurations. Equipment inventory. Catering integration. Event billing. Banquet Event Orders (BEOs).
Spa & Activities
Service menu management. Therapist scheduling. Treatment packages. Online booking integration. Revenue tracking per service.
Channel Manager
Two-way sync with OTAs (Booking.com, Expedia, Airbnb). Rate and inventory updates across all channels. Reservation import. Parity management. Commission tracking.
Online Booking Engine
Commission-free direct bookings from your website. Mobile-optimized. Real-time availability. Secure payment gateway. Promotional codes. Multi-currency support.
Guest Profile Management
Centralized guest database with stay history. Preferences and special requests. VIP identification. Anniversary and birthday tracking. Communication log.
Loyalty & Rewards
Points-based loyalty program. Tier management. Redemption rules. Member recognition. Targeted promotions. Partner benefits.
Reporting & Analytics
Occupancy and RevPAR dashboards. Revenue by segment analysis. Pace reports. Source of business analysis. Guest satisfaction metrics. Custom report builder.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your property never stops, even in areas with unreliable connectivity.
Reservation Management
Central reservation system for direct, OTA, and corporate bookings. Real-time availability calendar. Group bookings with rooming lists. Waitlist management. Booking modifications and cancellations.
Front Desk Operations
Streamlined check-in and check-out. Guest registration with ID capture. Room assignment and upgrades. Key card integration. Express checkout. Night audit automation.
Room & Rate Management
Room inventory by type, floor, and view. Dynamic pricing with rate plans. Seasonal rates. Corporate and promotional rates. Package creation. Minimum stay and restrictions.
Housekeeping Management
Real-time room status tracking. Task assignment to housekeepers. Inspection checklists. Minibar inventory. Maintenance requests. Turndown service scheduling.
Point of Sale (POS)
Integrated POS for restaurant, bar, spa, and gift shop. Direct room charging. Split bills. Table management for F&B outlets. Kitchen display integration.
Billing & Invoicing
Flexible billing per guest or per room. Multiple payment methods. Advance deposits. Credit limits. Corporate billing with payment terms. City ledger management.
Conference & Banquet
Event space booking and scheduling. Setup configurations. Equipment inventory. Catering integration. Event billing. Banquet Event Orders (BEOs).
Spa & Activities
Service menu management. Therapist scheduling. Treatment packages. Online booking integration. Revenue tracking per service.
Channel Manager
Two-way sync with OTAs (Booking.com, Expedia, Airbnb). Rate and inventory updates across all channels. Reservation import. Parity management. Commission tracking.
Online Booking Engine
Commission-free direct bookings from your website. Mobile-optimized. Real-time availability. Secure payment gateway. Promotional codes. Multi-currency support.
Guest Profile Management
Centralized guest database with stay history. Preferences and special requests. VIP identification. Anniversary and birthday tracking. Communication log.
Loyalty & Rewards
Points-based loyalty program. Tier management. Redemption rules. Member recognition. Targeted promotions. Partner benefits.
Reporting & Analytics
Occupancy and RevPAR dashboards. Revenue by segment analysis. Pace reports. Source of business analysis. Guest satisfaction metrics. Custom report builder.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your property never stops, even in areas with unreliable connectivity.
Industry Solutions
Specialized for Your Business Type
Optimized for small properties:
- Simplified single-user interface
- Essential reservation management
- Basic billing and receipts
- Walk-in guest focus
- Affordable entry pricing
Perfect for unique properties:
- Personalized guest experience tools
- Flexible rate management
- Direct booking emphasis
- Local experience packages
- Design-forward guest portal
Designed for corporate travelers:
- Corporate rate agreements
- Company billing accounts
- Meeting room booking
- Business center integration
- Loyalty program emphasis
Comprehensive for destination properties:
- Activity and tour booking
- All-inclusive package management
- Multi-outlet F&B
- Spa and recreation management
- Environmental and seasonal operations
Full-service properties:
- Integrated F&B POS
- Room service ordering
- Restaurant reservation management
- Inventory and recipe costing
- Cover and revenue tracking
For properties with MICE focus:
- Event space management
- Banquet ordering system
- AV equipment tracking
- Delegate management
- Corporate event packages
Flexible Options
Choose Your Plan
MonthlyYearly (save 20%)
30-Day Free Trial
UGX 0/ 30 days
UGX 0/ 30 days paid annually
- Full system access
- Onboarding & setup included
- All features unlocked
- No credit card required
- Cancel anytime
Starter
UGX 50,000/ month
UGX 40,000/ month paid annually
- Up to 15 rooms
- 1 property
- 3 user accounts
- 5 GB cloud storage
- Mobile app access
- 2 OTA channel manager
- Basic booking engine
- 1 POS outlet
- Conference module
- 15+ standard reports
- Email support
- Video tutorials
- 30 days free trial
Professional
UGX 100,000/ month
UGX 80,000/ month paid annually
- Up to 50 rooms
- Up to 3 properties
- 10 user accounts
- 25 GB cloud storage
- Mobile app access
- 5 OTA channel manager
- Full booking engine
- 3 POS outlets
- Basic conference module
- 35+ advanced reports
- Priority email & phone support
- 2 onsite training sessions
- 30 days free trial
Enterprise
UGX 200,000/ month
UGX 160,000/ month paid annually
- Unlimited rooms
- Unlimited properties
- Unlimited user accounts
- Unlimited cloud storage
- Mobile app access
- Unlimited OTA channel manager
- Full + custom booking engine
- Unlimited POS outlets
- Full conference module
- 50+ custom reports
- 24/7 dedicated support
- Unlimited onsite training
- 30 days free trial
Getting Started
Implementation & Onboarding Process
Choose Your Setup
Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.
Initial Configuration
Our onboarding specialist configures Hosta360 for your property. We set up room types, rate plans, payment methods, user roles, and operational workflows via video call or in-person.
Data Migration
Import your existing data with our assistance. We help transfer guest databases, rate configurations, and historical records. Our team reviews your data before upload to ensure accuracy.
Channel Setup
Connect your OTA channels and configure the booking engine. We ensure inventory and rates sync correctly across all platforms.
Staff Training
Comprehensive hands-on training for front desk, housekeeping, F&B, and management in role-specific sessions. We cover daily operations first, then advanced features. Training uses your actual property data.
Go Live
Switch fully to Hosta360 with confidence. Our support team monitors your account closely during the first two weeks, proactively reaching out if we notice anything unusual.
Ready to Transform Your Property?
Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of Hosta360 with your actual property data.
Start Free Trial
Call Us Now+256 706 176190
Used by 80+ hospitality properties across East Africa 99.9% uptime guarantee Data encrypted and backed up daily No long-term contracts – cancel anytime Money-back guarantee if not satisfied
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Simply contact us at +256 706 176190 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.
Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.
Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.
Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.
We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.
Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.
All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.
Yes! Our channel manager provides two-way integration with major OTAs. Rates and availability sync automatically, and bookings flow directly into your system.
Yes, our integrated POS allows direct room charging from any outlet (restaurant, bar, spa) with proper authorization controls.
Housekeeping staff see real-time room status, receive task assignments, and update room readiness. Management can track turnaround times and productivity.
Yes, Professional and Enterprise plans include conference management with event space booking, equipment tracking, catering coordination, and banquet billing.
