DrugStoreOps360Pharmacy Management System
DrugStoreOps360 is your all-in-one pharmacy management solution designed for pharmacies and drug stores of any size. From small community pharmacies to retail pharmacy chains—manage inventory, prescriptions, sales, and compliance seamlessly, even without internet.
- Drug Inventory Management
- Expiry Management
- Batch & Lot Tracking
The Challenge
The Reality of Running Your Business
The Reality of Running Your Pharmacy
Running a pharmacy today means juggling multiple challenges that drain your time and hurt your profits:
- Expired drugs sit on shelves unnoticed until audit time, causing losses and potential patient safety issues.
- You lose track of fast-moving items, discovering stockouts only when customers ask for medications.
- Managing controlled substances requires meticulous record-keeping that's prone to errors with paper logs.
- Prescription verification takes too long, causing queues and frustrated customers waiting for their medications.
- Insurance claims get rejected due to incomplete documentation, delaying payments for weeks.
- Month-end inventory counts take days and never match your records, leading to unexplained losses.
- Drug interactions and allergies aren't checked, putting patient safety at risk.
Every day without a proper system means lost sales, compliance risks, and potential harm to patients.
Our Solution
How We Help
How We Help
DrugStoreOps360 eliminates the complexity of pharmacy management with one intelligent system that works the way pharmacists do. Built specifically for Ugandan and African pharmacies, it handles everything from purchase orders to dispensing—online or offline, on any device.
Whether you run a small community pharmacy or manage a retail chain, dispense prescription medications or sell OTC products, work with insurance or cash sales—DrugStoreOps360 adapts to your exact pharmacy model without forcing you to change how you work.
What's Included
Key Features
Drug Inventory Management
Complete inventory tracking with batch numbers, expiry dates, and storage conditions. Real-time stock levels across multiple locations. Automated reorder alerts based on consumption patterns.
Expiry Management
Dashboard showing drugs approaching expiry (30, 60, 90 days). First-Expiry-First-Out (FEFO) dispensing enforcement. Expiry alerts and reports. Return-to-supplier tracking for expired stock.
Batch & Lot Tracking
Complete traceability from purchase to sale. Recall management capabilities. Batch-wise profitability analysis. Serial number tracking where required.
Purchase & Suppliers
Purchase order creation and tracking. Supplier management with pricing history. Goods receipt with batch capture. Quality inspection workflows. Payment tracking to suppliers.
Prescription Processing
Electronic prescription receipt from healthcare providers. Prescription verification with dosage checking. Refill management and prescription history. Controlled substance logging.
Drug Interaction Alerts
Automatic checking against patient allergies. Drug-drug interaction warnings. Duplicate therapy alerts. Dosage range verification. Pregnancy and pediatric warnings.
Controlled Substances
Separate register for scheduled drugs. Mandatory patient ID capture. Authorized prescriber verification. Regulatory reporting. Audit trail for all transactions.
Point of Sale (POS)
Fast billing with barcode scanning. Multiple payment methods (cash, mobile money, card, credit). Receipt printing. Customer account management. Discount and promotion handling.
Insurance & Claims
Pre-authorization for covered medications. Direct billing to insurance providers. Co-payment calculation. Claims tracking and reconciliation. Rejection management and resubmission.
Customer Management
Customer profiles with purchase history. Chronic medication reminders. Loyalty points and rewards. Credit account management. SMS notifications for refills.
Regulatory Compliance
NDA (National Drug Authority) reporting formats. Controlled substance reports. Sales and purchase registers. Tax compliance (VAT, WHT). Audit-ready documentation.
Reporting & Analytics
Sales analytics by product, category, and time. Inventory turnover reports. Margin analysis. Customer buying patterns. Dead stock identification.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your pharmacy never stops, even in areas with unreliable connectivity.
Multi-Store Management
Centralized inventory view across all branches. Inter-store transfers. Consolidated purchasing. Branch performance comparison. Unified reporting.
Drug Inventory Management
Complete inventory tracking with batch numbers, expiry dates, and storage conditions. Real-time stock levels across multiple locations. Automated reorder alerts based on consumption patterns.
Expiry Management
Dashboard showing drugs approaching expiry (30, 60, 90 days). First-Expiry-First-Out (FEFO) dispensing enforcement. Expiry alerts and reports. Return-to-supplier tracking for expired stock.
Batch & Lot Tracking
Complete traceability from purchase to sale. Recall management capabilities. Batch-wise profitability analysis. Serial number tracking where required.
Purchase & Suppliers
Purchase order creation and tracking. Supplier management with pricing history. Goods receipt with batch capture. Quality inspection workflows. Payment tracking to suppliers.
Prescription Processing
Electronic prescription receipt from healthcare providers. Prescription verification with dosage checking. Refill management and prescription history. Controlled substance logging.
Drug Interaction Alerts
Automatic checking against patient allergies. Drug-drug interaction warnings. Duplicate therapy alerts. Dosage range verification. Pregnancy and pediatric warnings.
Controlled Substances
Separate register for scheduled drugs. Mandatory patient ID capture. Authorized prescriber verification. Regulatory reporting. Audit trail for all transactions.
Point of Sale (POS)
Fast billing with barcode scanning. Multiple payment methods (cash, mobile money, card, credit). Receipt printing. Customer account management. Discount and promotion handling.
Insurance & Claims
Pre-authorization for covered medications. Direct billing to insurance providers. Co-payment calculation. Claims tracking and reconciliation. Rejection management and resubmission.
Customer Management
Customer profiles with purchase history. Chronic medication reminders. Loyalty points and rewards. Credit account management. SMS notifications for refills.
Regulatory Compliance
NDA (National Drug Authority) reporting formats. Controlled substance reports. Sales and purchase registers. Tax compliance (VAT, WHT). Audit-ready documentation.
Reporting & Analytics
Sales analytics by product, category, and time. Inventory turnover reports. Margin analysis. Customer buying patterns. Dead stock identification.
Offline Synchronization
Work without internet—all transactions save locally and sync automatically when connection returns. Your pharmacy never stops, even in areas with unreliable connectivity.
Multi-Store Management
Centralized inventory view across all branches. Inter-store transfers. Consolidated purchasing. Branch performance comparison. Unified reporting.
Industry Solutions
Specialized for Your Business Type
Optimized for neighborhood pharmacies:
- Simplified single-counter workflow
- Essential drug interaction checking
- Basic inventory with expiry alerts
- Walk-in customer focus
- Affordable entry pricing
Perfect for multi-outlet operations:
- Centralized stock management
- Inter-branch transfers
- Consolidated purchasing power
- Chain-wide promotions
- Unified customer loyalty
Designed for inpatient dispensing:
- Integration with hospital EMR
- Ward-wise dispensing
- IV admixture tracking
- Formulary management
- Internal charge capture
For healthcare facilities with attached pharmacies:
- Direct prescription from EMR
- Patient account billing
- Doctor-specific formularies
- Samples and promotional drug tracking
- Clinical pharmacy notes
For pharmaceutical distributors:
- Large-scale inventory management
- Customer (pharmacy) account management
- Van sales and delivery tracking
- Credit term management
- Tiered pricing structures
Flexible Options
Choose Your Plan
MonthlyYearly (save 20%)
30-Day Free Trial
UGX 0/ 30 days
UGX 0/ 30 days paid annually
- Full system access
- Onboarding & setup included
- All features unlocked
- No credit card required
- Cancel anytime
Starter
UGX 50,000/ month
UGX 40,000/ month paid annually
- 1 Branch/Outlet
- Up to 2,000 Products
- 3 User Accounts
- Up to 1,000 Transactions/Month
- 5 GB Cloud Storage
- Mobile App Access
- Basic Drug Interaction Alerts
- 2 Insurance Providers
- Controlled Substance Module
- 15+ Standard Reports
- Email Support
- Video Tutorials Training
- 30 Days Free Trial
Professional
UGX 100,000/ month
UGX 80,000/ month paid annually
- Up to 3 Branches/Outlets
- Up to 10,000 Products
- 10 User Accounts
- Up to 5,000 Transactions/Month
- 20 GB Cloud Storage
- Mobile App Access
- Full Drug Interaction Database
- 5 Insurance Providers
- Controlled Substance Module
- 30+ Advanced Reports
- Priority Support + Phone
- 2 Onsite Training Sessions
- 30 Days Free Trial
Enterprise
UGX 200,000/ month
UGX 160,000/ month paid annually
- Unlimited Branches/Outlets
- Unlimited Products
- Unlimited User Accounts
- Unlimited Transactions
- Unlimited Cloud Storage
- Mobile App Access
- Full + Custom Drug Interactions
- Unlimited Insurance Providers
- Controlled Substance Module
- 50+ Custom Reports
- 24/7 Dedicated Support
- Unlimited + On-site Training
- 30 Days Free Trial
Getting Started
Implementation & Onboarding Process
Choose Your Setup
Decide between cloud hosting (we manage everything) or on-premise installation (you control the server). For cloud users, your system is ready instantly. For on-premise, we guide your IT staff through setup.
Initial Configuration
Our onboarding specialist configures DrugStoreOps360 for your pharmacy. We set up product categories, suppliers, insurance panels, user roles, and POS settings via video call or in-person.
Data Migration
Import your existing data with our assistance. We provide Excel templates for products, suppliers, and customer accounts. Our team reviews your data before upload to ensure accuracy.
Stock Upload
Initial inventory upload with batch numbers and expiry dates. Physical stock count assistance. Opening balance verification.
Staff Training
Comprehensive hands-on training for pharmacists, dispensers, and cashiers in manageable sessions. We cover daily operations first, then advanced features. Training uses your actual pharmacy data.
Go Live
Switch fully to DrugStoreOps360 with confidence. Our support team monitors your account closely during the first week, proactively reaching out if we notice anything unusual.
Ready to Transform Your Pharmacy?
Start your 30-day free trial today—no credit card required, no obligations. Experience every feature of DrugStoreOps360 with your actual pharmacy data.
Start Free Trial
Call Us Now+256 706 176190
Used by 150+ pharmacies across East Africa 99.9% uptime guarantee Data encrypted and backed up daily NDA compliance ready No long-term contracts – cancel anytime Money-back guarantee if not satisfied
Add your review
Your email address will not be published. Required fields are marked *
Please login to write review!
Looks like there are no reviews yet.
Simply contact us at +256 706 176190 or request a demo through our website. We'll schedule a call to understand your needs, show you the relevant system, and set up your free trial.
Yes! All our systems come with a 30-day free trial. You get full access to all features with no credit card required and no obligation to continue.
Most implementations take 1-2 weeks depending on the system and your data volume. Simple setups can go live in a few days, while complex multi-branch operations may take 3-4 weeks.
Pricing varies by system and plan. Most systems start at UGX 50,000/month for small businesses, with Professional plans around UGX 100,000/month and Enterprise plans from UGX 150,000-300,000/month. Contact us for a specific quote based on your needs.
We offer both options. Cloud hosting means we manage everything—you just log in from any device. On-premise installation means the software runs on your own server for maximum control. Most customers choose cloud for simplicity.
Very secure. All data is encrypted at rest and in transit using industry-standard encryption. We perform daily backups, use secure data centers, and implement role-based access controls so users only see what they're authorized to view.
All plans include support. Starter plans get email support. Professional plans add priority email and phone support. Enterprise plans include 24/7 dedicated support with a named account manager.
Yes! The system automatically alerts you to potential drug-drug interactions, allergies, duplicate therapies, and dosage issues before dispensing.
The system tracks expiry dates for all products and alerts you at 30, 60, and 90 days before expiry. It enforces First-Expiry-First-Out (FEFO) during dispensing.
Yes, we have a dedicated module for scheduled/controlled drugs with mandatory patient ID capture, prescriber verification, and audit trails required by NDA.
Yes, you can process insurance claims, verify coverage, calculate co-payments, and submit claims directly to insurance providers.
