FAQs

Yes. A full double-entry ledger is built in, with your own chart of accounts, journal entries, trial balance, profit and loss, balance sheet and cash flow statement. Sales, purchases and expenses post automatically as they happen, and you can push transactions to QuickBooks if your accountant works there.

Yes. The system holds employee records, departments, designations and shifts, captures daily attendance, and manages leave and holidays. Payroll runs off that same data along with the sales commissions already recorded, so what staff are paid matches what they worked and sold.

Yes. WhatsApp Business is built in, so you can send receipts, order updates, payment reminders and campaigns using approved message templates. Delivery callbacks and send logs are recorded. SMS and email campaigns are supported alongside it.

Yes. Each customer gets their own isolated database rather than sharing tables with everyone else. No other business can be queried alongside yours, and your data is encrypted and backed up automatically on a schedule.

Yes. Two-way sync keeps products, prices, orders and stock aligned in both directions, so an online sale reduces shop-floor stock automatically. You can also run a branded online storefront directly from MiseOps360.

Yes. There is a documented REST API secured with OAuth, plus webhooks that notify your other systems when something happens, so MiseOps360 can be connected to whatever else you already run.

Yes. You can book a job in, assign a technician, draw spare parts from tracked stock and issue a receipt. Guarantee and warranty dates are calculated on the invoice and can be verified later even if the customer has lost it, and every customer keeps a maintenance history.

Yes. You can post jobs, collect applications, track candidates through interview stages and keep the whole hiring trail in one place, organised by recruitment category.

Yes, the system works with standard USB and Bluetooth barcode scanners. You can also use your phone camera for scanning.

Yes, Professional and Enterprise plans include multi-branch management with centralized inventory, inter-branch transfers, and consolidated reporting.

You can set different price lists for retail, wholesale, and VIP customers. The system automatically applies the correct pricing based on customer type.

Yes, the system tracks batch numbers and expiry dates, alerts you to products approaching expiry, and can enforce FEFO during sales.